PRICING: Due to the prevailing conditions in the world market on supplies of raw materials, all prices are subject to change without notice.

TAXES: All prices exclude taxes. G.S.T. & P.S.T. is extra (where applicable).

TERMS: C.U.P. (Cash Upon Purchase) or Net 30 days from Invoice Date for established accounts in good standing 2% per month (26.92% per annum) interest charged on overdue accounts.

METHOD OF PAYMENT: Cash, Money Order, Visa, MasterCard, American Express, Bank Transfer or Company Cheque. Please include shipping charge with payment. $20.00 will be charged for all NSF Cheques.

SHIPPING: F.O.B. Vancouver. Shipping charges are extra. The method of shipping is agreed to with the customer at the time of order placement, to meet the date required. If no specific instructions are given we will use our own best judgement. All merchandise leaves our warehouse in good condition. We cannot be responsible for delays or damage that occurs in transit however caused. Where damage occurs, claims must be made directly to the carrier within 5 days after receipt of merchandise.

SUBSTITUTIONS AND/OR BACK ORDERS: Customer must advise at time of order if substitutions or back orders are acceptable. Otherwise we will ship as complete as possible to accommodate the date the order is required by.

SPECIAL OR CUSTOM ORDERS: Pre-payment is required before the order is placed unless the customer already has an established account in good credit standing. No cancellation of any special or custom orders.

RETURNS AND REFUNDS: Proof of Purchase is required (ie.) a copy of cash register receipt or a copy of invoice with payment information. No returns are accepted without authorization. No refund will be issued until the goods are returned. The method of refund will be the same as the original method of payment.